Our Team and Board
Team
Board of Directors
Joy Fyckes - President
Joy has 28 years experience as executive director in the not for profit/charity field. She has been the Executive Director of RECLAIM since 2004.
Education: BA specialization in ECE, Quebec teaching diploma, Certificate in management, Certificate in legal practices.
Past board experience: treasurer of the AECEQ for 15 years, treasurer of LVQ from 2005-2011. Joy is currently a member of the steering committee of the Anglo family council.
Wendy Seys - Vice President
Wendy has been a practitioner in the field of adult literacy for over 25 years both provincially and nationally. She is the Executive Director of the Yamaska Literacy Council, a community-based literacy provider in the Eastern Townships and has served on the board of Literacy Quebec. She has an MA in Educational Studies from Concordia University
Michèle Gagnon - Secretary
Michèle has a background in community development and program coordination in the not-for-profit sector.
Carolyn Hibbs - Treasurer
Carolyn started working in the nonprofit sector 15 years ago during her academic career, before choosing it as a full-time career in 2015. She currently provides nonprofit management consulting services to small and large organizations, and also works with the Western Quebec Literacy Council.
Sia Spanoudakis - Director of Human Resources and Policy
Sia is Senior Manager, Customer Service and Partner Support in Investment Operations, at the National Bank of Canada. She recently joined National Bank in April 2018. Prior to this, she was at Manulife Financial, where she was responsible for Client Services in the Group Benefits & Retirement sector. Sia joined Manulife through the Standard Life acquisition, where she was AVP, Customer Contact Center, in Customer Experience. She was responsible for developing a consolidated national contact center embedded with longer term strategic vision while promoting a customer centric vision within the organization. She holds a Bachelor’s Degree in Finance from Concordia University, and has also pursued courses in Pension Trust Services and CEBS.
Joy has 28 years experience as executive director in the not for profit/charity field. She has been the Executive Director of RECLAIM since 2004.
Education: BA specialization in ECE, Quebec teaching diploma, Certificate in management, Certificate in legal practices.
Past board experience: treasurer of the AECEQ for 15 years, treasurer of LVQ from 2005-2011. Joy is currently a member of the steering committee of the Anglo family council.
Wendy Seys - Vice President
Wendy has been a practitioner in the field of adult literacy for over 25 years both provincially and nationally. She is the Executive Director of the Yamaska Literacy Council, a community-based literacy provider in the Eastern Townships and has served on the board of Literacy Quebec. She has an MA in Educational Studies from Concordia University
Michèle Gagnon - Secretary
Michèle has a background in community development and program coordination in the not-for-profit sector.
Carolyn Hibbs - Treasurer
Carolyn started working in the nonprofit sector 15 years ago during her academic career, before choosing it as a full-time career in 2015. She currently provides nonprofit management consulting services to small and large organizations, and also works with the Western Quebec Literacy Council.
Sia Spanoudakis - Director of Human Resources and Policy
Sia is Senior Manager, Customer Service and Partner Support in Investment Operations, at the National Bank of Canada. She recently joined National Bank in April 2018. Prior to this, she was at Manulife Financial, where she was responsible for Client Services in the Group Benefits & Retirement sector. Sia joined Manulife through the Standard Life acquisition, where she was AVP, Customer Contact Center, in Customer Experience. She was responsible for developing a consolidated national contact center embedded with longer term strategic vision while promoting a customer centric vision within the organization. She holds a Bachelor’s Degree in Finance from Concordia University, and has also pursued courses in Pension Trust Services and CEBS.